[Just so you know, my monthly plan is currently the NATIONWIDE BASIC 450. I also have unlimited nights and weekends, unlimited mobile-to-mobile calls, V Cast with unlimited data transfer, and a 250 text/picture/video message package.]
Interpreting my bill with the assistance of a Verizon billing rep (who wasn't completely sure about their policy either), I've gleaned this information:
- In Canada, you are considered roaming.
- Free unlimited nights and weekends does not apply while roaming. My calls were charged $.69 a minute, regardless of what time or day I placed them.
- Free unlimited mobile-to-mobile does not apply while roaming. One of my calls was to another US Verizon mobile customer, and the other was to my own number for the purpose of checking voicemail messages. Fortunately, I only made those two quick calls.
- Free unlimited data transfer does not apply while roaming. You can argue until you're blue in the face that it's the World Wide Web, but according to Verizon, it's just the National Wide Web. In Canada, it will cost you $.002 per KB, which can add up quickly when you're looking up maps and menus on the go. I racked up almost $15 in 5 days. Not terrible, but in other countries such as Israel, India, and the Dominican Republic, the rate is 10 times as high.
- In Canada, a text message sent to a US customer by another US customer is still considered "domestic" and is only subject to "domestic" rates.
I'm sure there's a technical reason for this practice, but wouldn't it behooVe 'rizon to just go one way or the other for all services in order to clear up confusion with their customers?
What do I know, eh?